INFRASTRUCTURE

Convergence designs flexible infrastructure solutions that are directly aligned with the strategic goals of our clients. In doing so, Convergence’s clients benefit from an infrastructure that is architected to meet today’s business requirements:

  • Reduce overhead expenses, both capital costs as well as support costs
  • Improve employee productivity
  • Boost overall process efficiency
  • Increase reliability and efficiency of data storage, recall and recovery
  • Simplify compliance and adherence to regulatory requirements
  • Minimize risk

But just as importantly, Convergence designed and deployed infrastructure solutions serve as a strong, reliable foundation from which an organization can grow.

Convergence Technology Consulting has an extensive range of expertise which enable us to provide solutions for every aspect of an organization’s or enterprise’s IT systems infrastructure. In addition to our staff of broadly experienced technology experts, Convergence is proud to hold multiple high-level partnership statuses, including:

  • Microsoft Gold Advance Infrastructure Partner
  • Citrix Platinum Partner
  • VMware Premium Partner
  • Dell GeoPartner
  • Dell Networking Partner
  • SonicWall Security Partner
  • Aerohive Wireless Partner
  • Aruba Wireless Networks Partner
  • PhishMe Security Software Partner
  • Plubrus Networks Partner
  • AppSense Platinum Solutions Partner

These relationships, in addition to a multitude of other long-term partnerships with enterprise voice and data networks, wireless networks, storage providers; and virtualization enhancement suppliers ensure that we can provide for all of your organization’s system infrastructure solutions under one roof.

As the complexity of enterprise IT infrastructure increases, the challenge of quickly, successful and accurately deploying physical and virtual networking routers, switches, firewalls; servers, storage arrays, and streamlined networks also increases. Having professional systems infrastructure specialists available for acute needs and projects is a requirement for success.

Convergence hires a broad range of highly talented and motivated technical professionals each with a deep knowledge of data centers, networking, software installation and configuring and server systems. This breadth and depth provide on-site and back office engineers with skills in system and infrastructure architecture, networking, storage arrays, cyber security, disaster recovery and continuity of operations, virtualization systems and infrastructures.

Convergence is proud to maintain a team of technology professionals who don’t just do the job, but are passionate about technology. At monthly “Lunch and Learn” sessions, our technical staff gets together to learn about the technologies that are peeking over the horizon, to discuss where they might fit into a client model and to debate the benefits of newcomers to the marketplace.

These presentations are recorded, and are often used in webinars for clients who are looking to include IT projections in their own long-range business planning. These information sharing opportunities have established Convergence as a trusted advisor for various clients, who come to us to discuss their business goals, and how technology should be anticipated to impact their planning.

Contact Convergence today to see how our system infrastructure team can assist you.

NETWORKING

Convergence approach to Enterprise IT Networks is to provide each client a secure, robust IT Infrastructure that works seamlessly with their business practices and user environment. As the first layer of data protection and cyber defense, Convergence works with each client in developing a strategic plan for mitigating security risks and improving the overall network performance and availability. Our engineering staff has helped hundreds of clients identify and remediate network single points of failure, bottlenecks resulting in network latency and discovery of RF interference within the Wi-Fi network.

Design & Installation

Convergence provides network engineering and architectural design solutions for wired and wireless networks to meet the demands of a changing workforce. Users demand easy, fast and secure access to their data all the time. We help solve these problems by offering solutions for:

  • Service Defined –Wide Area Networks
  • Software Defined Networks
  • Open-Networking
  • Data Analytics & Reporting
  • Enterprise Routing & Switching
  • Remote Access Solutions
  • Wireless Networks
  • Enterprise Firewalls
  • Internet Threat Protection

Operations & Maintenance

Convergence managed services help organizations offset the capital expenditure by providing infrastructure, networking, and security, “as a service” delivery model to meet any client demand. As rapid changes in technology continue to advance, organizations are faced with obsolete equipment that becomes unsupported and vulnerable to security threats and cyber-attacks.

DATA CENTER VIRTUALIZATION

In every case, the design for a data storage solution begins with an understanding of today's user, one that is mobile, utilizes multiple devices and operating systems, finds their business model driven by their data and needs that data presented instantly and securely.

To meet the demands of the user, single site data centers have been replaced with multiple distributed and virtualized data centers, which host not just what we traditionally think of as data, but also applications.

The benefits to the businesses that adopt them are profound:

  • Reduced costs, in fewer pieces of equipment as well as the expense to operate and maintain
  • Smaller environmental impact
  • Seamless recovery from system failures
  • Better data recovery
  • Great flexibility in hosting location

    Convergence has been designing and virtualizing data centers for more than a decade. Our engineers are skilled in the design and deployment of data center technology from of all major virtualization tool manufacturers. Each of these vendors provides a unique set of solutions, and Convergence can assist you in selecting a solution based on your particular needs. In some cases we may recommend one vendor over another based on your business requirements, and frequently we design and implement a solution that leverages a virtual infrastructure utilizing the best of each vendor’s offering.

    Schedule a meeting with a Client Relationship Manager to learn more about virtualizing data centers, updating your current data center deployment, or to learn more about the benefits your organization can realize with this technology.

    DESKTOP VIRTUALIZATION

    The core of a virtualized desktop solution is a hypervisor. The hypervisor is essentially a remote server that creates, runs and supports “virtual machines.” A virtual machine simulates a user’s desktop computing experience, and when deployed over the internet or on the organization’s intranet, can be engaged on whatever end-point (desktop, laptop, thin client, tablet, smartphone) the user prefers.

    The benefits that VDI provides are varied:

    Portability & Flexibility:

    Provided that the end point is connected to the internet, and a receiver, or key for the virtual desktop is installed, the user can access their virtual desktop from any device, anywhere they are. For example, a user working on a file at her home, on an Ipad or thin client, has a near native experience to her work on a desktop machine in the office. With VDI, not only is data portable, but the personalized ways the user engages it is equally as portable.

    Management:

    VDI helps reduce the time it takes to provision new desktops, and the time spent in desktop management and support costs. Additionally, VDI streamlines the management of an organization’s software assets.

    Because virtual machines are managed, stored and secured in one data center, virtual desktops eliminate the previously onerous tasks of installing and updating applications on individual machines. Organizational requirements to perform file backups, and viruses scanning is managed for the virtual desktops on the server, rather than relying on individual client devices and user habits to maintain data security.

    According to recent industry estimates, the costs associated with maintaining and managing PC hardware and software accounts for 50 to 70 percent of the total cost of ownership (TCO). Organizations looking to realize a cost savings as a result of an infrastructure investment often turn to virtual desktops to reduce their overall IT labor costs.

    Security:

    Virtual desktops also provide greater security to the organization, since employees aren’t "carrying around" confidential data on a device that could easily be compromised.

    For instance, in industries such as healthcare or finance, where adherence to privacy regulations are of critical importance, virtual desktops give users access to client records, but mitigate the opportunity for that data to fall into the wrong hands. Because an organization’s data is held on a server, alongside of the user’s desktops, desktop virtualization also provides for far greater data integrity.

    Reduction in Cost:

    Organizations can continue to make use of older, perhaps out of date hardware, or thin clients, because the memory, storage and configuration of the user device are irrelevant to the performance of tasks in the VDI environment—which uses the computing power residing on networked servers.

    CLOUD COMPUTING

    With more than a decade of experience in virtualization and helping clients to create smart plans for migrating their technology, Convergence is prepared to assist any client looking into cloud computing to understand where their organization would benefit, what model to choose and to develop a migration plan.

    The benefits of keeping all or some of an organization’s IT segments in a cloud, rather than maintained and hosted on-site, are plentiful.

    Reduced Spending on Infrastructure:

    While there is generally a subscription, or usage fee for utilizing a cloud, there is a minimal upfront cost associated with hardware, installation and maintenance, and upgrading systems is spread across all of the cloud “residents”.

    Ease of Access:

    As with virtualization, your workforce will have improved access.

    Improved Flexibility:

    Because capabilities can by rapidly and elastically provisioned to scale to need, often automatically, provisioning now runs on a “just in time,” “just as much” and for “just as long” model.

    Pooled Resources:

    With public, or shared private clouds, network resources are assigned dynamically, according to customer need. As one user requires more network bandwidth in the form of memory or virtual machines, for example, resources can be provisioned from any location.

    Captured Analytics:

    Cloud systems automatically meter used to control and optimize resources (storage, compute, bandwidth, active user accounts, etc.) Because resource usage is tracked and monitored, organizations have access to their technology analytics, and are able to learn from their usage trends.

    If you’ve read our discussion of datacenter and desktop virtualization, the jump to the cloud seems like an obvious one for some segments of some organizations. To understand cloud computing, it is important to make clear the two basic distinctions, Service Models and Deployment Models.

    Service Models

    Service models refer to the type of resource the user is receiving from a provider. There are many, and organizations are free to choose which they will take advantage of. Some of the more frequently utilized are:

    • Infrastructure as a Service (IaaS)

      This allows the user to acquire processing, storage, networks, and other fundamental computing resources. The user is not responsible for the underlying infrastructure, but does maintain control over the operating systems, storage, and the applications deployed from it. In many cases, the user enjoys limited control of some networking components where they may deploy and run operating systems and applications.
    • Software as a Service (SaaS)

      This allows the user to utilize applications via the internet. Just as with virtualization, the applications are accessible from various client devices and the consumer is not responsible for the management of the underlying infrastructure (network, servers, operating systems, or storage) for the service being acquired. In some cases, the capabilities of the individual applications are customizable.
    • Platform as a Service (PaaS)

      This allows the user to deploy consumer-created or acquired applications created using programming languages and tools supported by the provider onto the cloud infrastructure. Again, the user is not responsible for the network, servers, operating systems, or storage, but does maintain authority over the applications and the particular configuration of the environment, when relevant to the applications.

      Convergence is capable of assisting clients in navigating which service models are most appropriate for their enterprise, and can assist in developing an iterative approach to migration, to ensure that there are no periods of time when an organization’s resources are unavailable.

    KNOWLEDGE MANAGEMENT

    Content Management

    Convergence has an extensive experience with a variety of Content Management Systems both Open Source and Proprietary, and can assist clients in selecting the options that best meet their business needs and the technical proficiencies of their users.

    For example, our website content management systems can be fully maintained by developers at Convergence, or can be customized to allow client users to manage and maintain their website, often without any prerequisite technical knowledge and limited training required.

    Application & Database Development

    Our expertise in Software Engineering employs proven methodologies and principles developed for programs of all kinds. Convergence combines multi-platform capabilities across the full lifecycle of software development with deep knowledge of our customer's needs and the dynamic IT environments where these applications will be utilized.

    High Performance Hosting

    Convergence can host applications in any suitable environment. Whether a customized application, web application, a website or specialized software, our experience in delivering secure, reliable, 7x24 services assure functionality and availability.

    SUPPORT & RECOVERY

    Help Desk Support

    Convergence has an extensive experience providing successful Tier 0, 1, 2 and 3 Information Technology Help Desk solutions and support services. Our Help Desk models are saleable, and many of our clients enjoy 24x7x365 support availability, with guaranteed maximum wait times for an engineer to be on the call or even on-site, to ensure maximum availability of your data.

    Our proven technical capability demonstrates our ability to handle large Help Desks, user bases and multiple systems requiring critical mission support. We can deliver this capability in a hosted or on-site model.

    Along with Help Desk Support, Convergence can provide an asset management tracking option. Options include a variety of technologies, and the appropriate one can be deployed for your tracking needs to ensure maximum positive control over your hardware assets, as well as in assisting your organization in ensuring that hardware requirements are maintained.

    Disaster Avoidance & Recovery

    Disaster Recovery and Continuity of Operations Disaster Recovery (DR) and Continuity of Operations (COOP) are two of the most critical elements in any organization’s infrastructure, and are often some of the most overlooked and underfunded elements. Each element has a particular role to play, and failing to plan for either could leave an enterprise crippled while mission critical services are brought back online, if that is even possible.

    While the terms DR and COOP are often used together, Disaster Recovery preparations should not be confused with COOP. Disaster Recovery plans are meant to provide a series of steps and tasks by which mission critical operations can be resumed in the event of a catastrophe, such as fire or flood, at a primary business location. Continuity of Operations plans provides an enterprise with redundancy in systems infrastructure that allow normal operations to continue in the event of a system failure. This is usually associated with high availability systems and server farms with multiple zones. Another way of putting it is that DR protects against the total loss of a building while COOP provides redundancy which ensures always-on functionality.

    Get In Touch

    Learn more about Convergence, our technologies, our clients and success stories. Let’s have a conversation about your organization and what Convergence can do to solve your Data requirements.